Delivery costs and conditions
Delivery is FREE ON ALL ORDERS OVER £150.00+Vat (setup charges not included in the £150.00) ,
Delivery for UK orders is free on all orders over £150+vat.
For orders under £150+vat carriage is charged at £7.95+vat.
If you are placing an order for Highlands,Islands and overseas POA.
School Uniform Direct Delivery
When an order is placed for School Uniform, at the checkout stage you will be asked an option of whether you require home or School delivery.
Delivery to School is FREE, delivery to home will be £3.75+vat
(PLEASE NOTE THAT SCHOOL UNIFORM DIRECT WILL BE DELIVERED DURING THE DATES SPECIFIED ON THE SCHOOL ORDER PAGE)
If you have not received your order within 14 working days, please contact customer services. We will check on your order and reply to you as soon as possible
PLEASE NOTE THAT SOME DELIVERIES ARE TAKING SLIGHTLY LONGER THAN 14 DAYS< DUE TO THE CURRENT COVID 19 SITUATION
For delivery to European countries, please contact us.
Deliveries are made from Monday to Friday between 8am and 6pm. There are no deliveries at weekends or on public holidays.
We cannot provide you with any information on the exact time of delivery, as we do not know which route the driver will take. We can only say whether or not the order has been dispatched for delivery that day, or if there have been any problems.
What happens if I am not in to receive the order?
If the driver does not find you in to receive the goods, he will try again the next day. Normally two attempts will be made to deliver the goods. The driver will leave a message quoting a telephone number. Please ring this number to arrange a new delivery date.